> ## Documentation Index
> Fetch the complete documentation index at: https://manojjahgirdar.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Experience

> ​I am currently working as a Software Engineer in IBM India Pvt. Ltd, Bengaluru, Karnataka, India.

<Steps>
  <Step title="Software Engineer">
    **IBM Software Labs - IBM India Pvt. Ltd**

    Jul 2019 - Present · 6 yrs &  6 mos | Bengaluru, Karnataka, India

    Responsibilities:

    * Built a scalable LLM based Text-To-SQL system to efficiently translate business questions into SQL queries and retrieve data and present insights and recommendations to the user. This closed an ESA of \$3M with partner.
    * Architect an agentic AI system to automate financial advisors workflows, integrating LLM powered services with backend systems delivering about 3hrs/day productivity gains per advisor and supported enterprise deal worth \$8M.
    * Developed an LLM driven conversational AI assistant solution to handle the customer care support for banks & insurance companies using natural language processing (NLP), large language models (LLM) and retrieval augmented generation (RAG). This solution resulted in about 65% containment rate and closed an ELA with a partner worth \$12M.
    * Architected and developed a scalable Agentic AI solution for project management activities, improving PMO productivity by 60% and closing an ESA with a partner worth \$500K.
    * As part of SRE for IBM Cloud Key Protect service, maintained 99.95% SLA through automation, on-call support, investigating and resolving production issues with minimal downtime, and system optimization.
    * Automated operations and compliance workflows using Python, Go, Shell scripts, and Tekton pipelines, reducing manual effort by 60% and improving deployment velocity.
    * Created a POC chatbot based on LLMs to enhance SRE team productivity, streamlining troubleshooting processes and knowledge sharing across on-call rotations.
    * An MVP of a trusted-AI solution to govern traditional machine learning models deployed on hyper-scalars, establishing trust among partners and leading to significant client deals in 2022.
    * Developed scalable Restful micro-services leveraging cloud architecture patterns, contributing to 8000 active developers on IBM Cloud and boosting IBM’s technical eminence in 2019-2021.

    [https://www.ibm.com/watsonx](https://www.ibm.com/watsonx)
  </Step>

  <Step title="Developer - Intern">
    **IBM Software Labs - IBM India Pvt. Ltd**

    Jan 2019 - Jul 2019 · 6 mos | Bengaluru, Karnataka, India

    Responsibilities:

    * As a full-stack developer on the IBM Mobile Foundation team, contributed to end-to-end Code Patterns developed with augmented reality (AR) using Google AR Core integrated with IBM backend services, supporting developer entablement initiatives and increasing adoption of IBM Cloud.

    [https://www.ibm.com/watsonx](https://www.ibm.com/watsonx)
  </Step>

  <Step title="Python Developer Intern">
    **Shreshta IT Technologies Pvt. Ltd**

    Jul 2018 - Dec 2018 · 6 mos | Belagavi, Karnataka, India

    Responsibilities:

    * Development of networking applications in Python
    * Documentation of the Projects

    [http://www.shreshtait.com/index.html](http://www.shreshtait.com/index.html)
  </Step>

  <Step title="Web Developer Intern">
    **Cubiccode Digital Media LLP- ISO 9001:2015 Certified**

    Jun 2018 - Jul 2018 · 2 mos | Belagavi, Karnataka, India

    Responsibilities:

    * Web Analytics, Web Hosting, Search Engine Optimization (SEO)
    * WordPress a web Development Tool

    [http://cubiccode.in](http://cubiccode.in)
  </Step>

  <Step title="Graphics Designer Intern">
    **The Meyend Studio**

    Jun 2017 - Jul 2017 · 2 mos | Belagavi, Karnataka, India

    Responsibilities:

    * Stylescapes, Product advertisements, Posters
    * Client-specific video production

    [https://www.meyendstudio.com/](https://www.meyendstudio.com/)
  </Step>
</Steps>